Roles in Knowledge Management: Building Your Knowledge Ecosystem
Knowledge management isn’t just about implementing the right technology or creating comprehensive documentation—it’s about establishing clear roles and responsibilities that ensure knowledge flows naturally throughout your organization. Like a well-tended garden, knowledge requires dedicated gardeners who understand that information is only valuable when it’s accessible, current, and actionable. This article explores the seven essential knowledge management roles—from the strategic Knowledge Manager to the nurturing Knowledge Gardener—and shows how these responsibilities can be adapted for organizations of any size, from 10-person startups to 250+ employee enterprises.










